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Refund & Returns Policy
Because most Line Dance University apparel is made to order, we do not offer refunds or exchanges for sizing errors or buyer’s remorse. Please review sizing charts carefully before purchasing.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, contact us within 7 days of delivery at:
customerservice@linedanceuniversity.store
Include:
- Order number
- Clear photos of the issue
- Description of the concern
If approved, we will replace the item at no additional cost.
Incorrect Items
If you receive the wrong item, notify us within 7 days of delivery. We will review and correct the issue promptly.
Non-Returnable Items
The following are not eligible for return or refund:
- Custom or personalized items
- Digital products
- Items ordered in incorrect size
- Orders marked as final sale
Order Changes & Cancellations
Orders may only be modified or canceled within 12 hours of purchase. After production begins, changes cannot be made.
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